| Refund, Returns and Cancellation Policies: FenceSmart is committed to serving its customers with the utmost respect and consideration. At FenceSmart, we value our customers and strive to meet all their fencing needs. We are dedicated to providing our customers with the highest standard of products and service. Therefore, we are pleased to offer the Blade Return Policy, designed to meet the needs and expectations of our customers. We look forward to serving you. Full Money Refund: FenceSmart will refund in full your total purchase on all unused, unworn or defective merchandise within 7 days of purchase. Original receipt required. You will receive full refund on the cost of the merchandise. *Shipping and Handling charges are not included in the refund. This applies to all cases. * Store Credit / Exchange: Fencesmart will refund your merchandise with store credit or item exchange for all merchandise returned within 30 days of purchase. Does not apply to used or worn items. Original receipt required. Wrong Sizes: FencSmart will refund your money in full within 7 days of purchase for all articles or clothing that do not fit, if so desired. We can also do an exchange for the correctly sized items as well, if so desired. We will charge for additional shipping charges for resending items out (minimum $5.95). In ALL cases please include the invoice that was sent to you with your order and a letter explaining what is to be done; whether its an exchange for another item, for a bigger/smaller size, etc., or if its for a refund. This letter is as important as including the invoice since it will ensure that proper action is taken upon receipt of your returned items. Also please provide us with authorization to charge your card for the shipping charge BACK to you. Also include a daytime telephone number where you can be reached in case any questions arise. REMEMBER ALL PICTURES ARE FOR DISPLAY PURPOSE ONLY!!! |
Categories Uniforms Fencing Jackets Fencing Knickers Fencing Gloves Fencing Masks Fencing Shoes Fencing Lames Protective Gear Weapons Foil Saber Epee Weapon Parts Foil Parts Epee Part Saber Parts Fencing Bags Fencing Body Cords Foil/Saber Body Cords Epee Body Cords Mask Connectors Coaches/Clubs Coaches Gear Scoring Equipment Fencing Sets Foil Sets Epee Sets Saber Sets Books/DVDs Fencing Books Fencing DVDs Gift Shop Fencing Medals Towels/Hats Stage Weapons |
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